When you don't have time to run to the bank, TouchTone Banker can be a real life saver. Check your account balance, get an update on the latest activity, and so much more -- all with nothing more than your touch tone phone!
Just call (620) 384-5017 in Syracuse or (620) 492-1759 in Johnson or toll free at 888-773-3183, and use your account number and secret PIN number that only you know to get started!
1. Before calling your TouchTone Banker, be sure to have your account number(s) ready. The number appears at the top middle of your bank statement and at the bottom of your check. Also have your personal identification number (PIN) available.
2. Call 384-5017 in Syracuse or 492-1759 in Johnson from any touchtone phone.
3. Follow the instructions. You will be offered a series of menu selections from which to choose. You may access the following selections from the Opening Menu given by pressing the corresponding number(s) on your phone.
NOTE: If you are not using a touchtone phone, please hold. If you wish to end this call, please hang up at any time.
Access the following selections by pressing the corresponding number(s) on your telephone when prompted by your Touchtone Banker:
Select (2) from the Opening Menu to access the Rate and Product Menu. To access these selections, press the corresponding number(s) on your telephone when prompted by YOUR TOUCH-TONE BANKER.
The first time you call TouchTone Banker, your PIN will be the last four digits of the social security number of the first name on the account. You will then be instructed to change your PIN to a new 4-digit number that only you know.