FAQs

Yes! Each individual customer at First National Bank is insured by the FDIC up to $250,000.

After your First National Bank checking application has been approved, you will receive First National Bank's routing and transit number and your account number. If your employer participates in a direct deposit program, simply provide this information to the human resources or payroll department at your company, and your direct deposit will usually begin within thirty days.

After your First National Bank checking application has been approved, you will receive First National Bank's routing and transit number and your account number. Simply call 1-800-772-1213, and have your Social Security Number and account information available to set up your direct deposit right over the phone.

Yes! First National Bank has several ways of serving you by phone. By calling (620) 384-7441 Monday - Friday, 8:00AM - 5:00PM Mountain or (620) 492-1754, (620) 276-6971, or toll free at (888) 773-3184 8:00AM - 6:00PM Central, you can speak with a customer service representative who will be happy to review your account with you and answer any questions.

Also, after hours, or during banking hours by request, you can reach our automated voice response system TouchTone Banker toll-free at (888) 773-3183.

Yes, First National Bank does offers both Traditional and Roth IRAs. You can visit any of our banking locations to get your account opened when you're ready to get started.

Yes! If you want a checking account that pays a market rate of interest, check out our Dream Checking Account.

As stated on our application, at this time, we only accept applications from persons residing within the United States with valid U.S. tax identification numbers (Social Security Numbers). If you have questions, contact us. We'd like to hear from you.

Yes! Thanks to the convenience of Online Banking and Bill Pay, TouchTone Banker and Direct Deposit, everyday banking activities can be performed from the comfort of your own home (or business). Contact us with questions about any of your banking needs.

Yes! With Online Banking, you have access to your account information 24 hours a day, 7 days a week!

First National Bank updates all customer information nightly. Whether you access our Online Banking site or visit our customer service department, your account information is updated every day to reflect all account activity.

Yes! Funds can be transferred to and from First National Bank accounts by wire transfer or via ACH (Automated Clearinghouse) debits or credits. Call our customer service department at (888) 773-3184 for details.

You can do most of your banking by using direct deposit, ATMs, SAM, or ACH (Automated Clearing House) transactions. You can also deposit checks directly using our mobile banking app. First National Bank also offers a bank-by-mail service that allows you to mail non-recurring deposits. Contact us for details on a method that's best for you.